FAQ

Mashjarati is an Arabic-first platform that helps you create, design, and preserve your family tree in an easy, interactive way.

Yes, a free plan lets you create a tree and add a number of members to try the service before upgrading.

Yes, we protect your data with technical and organizational measures and never share it with third parties for commercial purposes.

You can reach us anytime through the “Contact” page and our team will respond as soon as possible.

All plans are billed annually, and we send you a reminder before your subscription ends. Renew early — before your plan expires — and get 20% off for plans below “Clan”, or 50% off for “Clan” and above. If you don't renew, your tree and data are never deleted, but you can only view the last saved version: adding names, editing, PDF export and paid features are paused until you renew.